Order management
Promotion Automation
Running promotions is an essential strategy to boost sales. However, managing promotions across multiple channels can be complex, leading to mistakes and inefficiencies. Implementing a management system can simplify the process, making promotions more effective.
Challenges of Running Promotions During Campaigns
Variety of Promotions
With multiple sales channels, managing the details of different promotions can be overwhelming. For sellers on marketplaces, setting up a free gift promotion means configuring each promotion on the marketplace’s backend one by one, which is both time-consuming and limiting. These restrictions may hinder your ability to maximize sales opportunities.
Human Errors
Running free gift promotions without an automated order management system can lead to packing errors. Mistakes like picking the wrong item, incorrect packing, or forgetting to include the free gift may occur. Such errors directly impact customer satisfaction, possibly leading to fewer repeat purchases.
Tracking Promotion Status
Managing multiple promotions across different channels without an organized system can lead to confusion. Keeping track of which promotions are starting, active, or ended can be overwhelming, especially during high-order periods. This makes planning future promotions challenging.
Variety of Promotions
With multiple sales channels, managing the details of different promotions can be overwhelming. For sellers on marketplaces, setting up a free gift promotion means configuring each promotion on the marketplace’s backend one by one, which is both time-consuming and limiting. These restrictions may hinder your ability to maximize sales opportunities.
Human Errors
Running free gift promotions without an automated order management system can lead to packing errors. Mistakes like picking the wrong item, incorrect packing, or forgetting to include the free gift may occur. Such errors directly impact customer satisfaction, possibly leading to fewer repeat purchases.
Tracking Promotion Status
Managing multiple promotions across different channels without an organized system can lead to confusion. Keeping track of which promotions are starting, active, or ended can be overwhelming, especially during high-order periods. This makes planning future promotions challenging.
How MyCloud Fulfillment Is Better
How MyCloud Fulfillment Is Better
At MyCloud Fulfillment, we offer a Promotion Automation feature that handles all promotional management needs. Sellers can run diverse promotions, especially free gift campaigns, across multiple sales channels with ease. All promotion settings can be managed through MyCloud’s OMS (Order Management System) in a single platform. The feature also provides a real-time view of promotion statuses, making it easier to control campaigns across multiple channels simultaneously.
What Promotion Automation Can Do at MyCloud
Diverse Promotion Types
Our features are designed with real user needs in mind, allowing complex and varied promotions across multiple channels. Sellers can manage all settings through our OMS platform, supporting specific needs such as:
Free Gift Promotions:
Set promotions by SKU: Buy product A, get product B for free.
Set promotions by combination: Buy products A and B, get product C for free; buy products B, C, D, get product A.
Set promotions by quantity: Buy 2 of product A, get product B; buy 3 of product B, get products A and C.
Set promotions by total value: When the value of items in the cart reaches a certain threshold, get product A for free.
Tiered promotions by total value: Spend 1,000฿, get product A; spend 2,000฿, get products A and B.
Time-based promotions: Customers buying between 7:00 PM – 10:00 PM get product A for free.
Reducing Errors with Automation
When an order meets the promotion criteria, MyCloud’s OMS automatically adds the free gift to that order. This eliminates human errors such as incorrect picking, packing mistakes, or missing promotional items. It ensures customer satisfaction, allowing sellers to promote their campaigns with confidence.
Manage Promotions in One System
MyCloud’s Promotion Automation allows
- sellers to create, manage, and adjust multiple promotion types from a single platform. You can flexibly set and modify conditions, while monitoring the real-time status of each promotion—whether just starting, active, or concluded. This enables efficient control and reduces the time spent on manual checks.
- Coordination across multiple sales channels is supported, ensuring consistent promotional campaigns across marketplaces and websites. This reduces confusion and ensures promotions are aligned across all channels.
