Fulfillment Solution
Shipping Management
Efficient Shipping Management for Business Growth
E-commerce store owners face numerous shipping challenges that hinder their business, such as missed pickups, delivery errors, or failure to meet SLA-FFR requirements, which can affect their ability to join campaigns or be visible to customers. At MyCloud Fulfillment, we address these issues through an efficient shipping management system to ensure seamless growth for your business.
MyCloud Fulfillment’s Efficient Shipping Management
At MyCloud Fulfillment, we use a Transportation Management System (TMS) for effective shipping management. By partnering with leading logistics providers, we ensure our customers and their end customers receive the best possible service. The TMS facilitates fast, accurate shipping, reducing delays and errors, ultimately enhancing customer satisfaction.
Partnering with Leading Shipping Providers
MyCloud Fulfillment collaborates with reputable logistics partners to provide flexibility in shipping options and ensure that your products reach customers securely and on time.
MyCloud also provides a wide range of shipping options that businesses can freely choose from
Express delivery (1-2 hours)
Same-day delivery
Next-day delivery
Bulk shipping (pallets)
Cash on delivery (COD)
Besides working with prominent shipping companies, MyCloud Fulfillment also provides shipping solutions beyond delivering goods from the warehouse to the end customer, offering transport services under various conditions, such as:
Working with Platform Shipping Services
Our services extend to platform-specific shipping, including Shopee Express, Lazada Express, and others. We emphasize SLA/FFR compliance to ensure that our services meet platform requirements and facilitate smooth order fulfillment.
Manage Platform-Specific Shipments
Our Key Account Managers work closely with platform logistics to ensure deliveries reach customers accurately and safely.
Order Issue Support
If an issue arises, we provide support and guidance for tracking orders and evidence submission to logistics providers.
Delivery to Department Stores, Distribution Centers, Booths, and Events
We assist with planning the restocking process for department store branches, distribution centers, booth areas, and event venues. This is managed through our system, with additional transport charges based on actual costs, reducing the hassle of documentation and logistics management.
Create Accurate Purchase Orders (PO) for Department Stores
We have expertise in creating accurate purchase orders based on the requirements of different department stores, minimizing document errors and improving operational efficiency.
Manage Delivery Rounds Through the System
Our system allows you to easily manage delivery schedules, track shipping statuses, and adjust delivery plans according to the needs of each branch.
Self-Pickup from the Warehouse
We offer self-pickup services at our warehouse as an option for customers who wish to collect goods themselves. We assist with order verification, related documents, and product activation for a smooth collection process.
Reduce Complexity of Self-Pickup
Orders can be processed for self-pickup easily through our system, minimizing hassle.
Reduce Documentation Complexity
We prepare all product-related documents according to your needs.
Managed Through the TMS System
At MyCloud, we understand the challenges of shipping and have developed the TMS (Transportation Management System) to help manage shipping operations efficiently. This includes receiving orders and transmitting information via API. Moreover, stores and customers can track shipping statuses in real-time through integrated GPS tracking. Our service covers both domestic and international shipments, supports all product groups, and covers all transportation routes. The TMS also integrates seamlessly with other MyCloud systems.
Key Features of MyCloud TMS
MyCloud TMS provides enhanced service quality, allowing your store to achieve faster, more accurate, and cost-effective deliveries. The system considers pricing and SLA metrics to select the optimal logistics provider for each order.
Price
SLA
MyCloud TMS provides a wide range of renowned shipping partners with special rates exclusively for MyCloud users.
The TMS automatically analyzes each order to find the most cost-effective and efficient shipping option, focusing on the lowest price and fastest delivery.
It simplifies tracking by allowing users to check shipping statuses and verify order details easily through the MyCloud TMS system.
MyCloud Shipping
Additionally, we offer a special service for MyCloud customers called MyCloud Shipping, in partnership with DHL and Thailand Post. MyCloud Shipping also integrates with the TMS to provide the most cost-effective and efficient shipping experience.
Package Size and Weight
Rates are calculated based on the packaging size and parcel weight, ensuring the most cost-effective option is used.
Destination Distance
The system calculates shipping costs from each logistics partner based on the destination distance, selecting the most economical option.
Shipping SLA History
Shipping is selected based on past SLA performance, choosing the provider with the most efficient delivery time.