Manage Facebook Live Orders with MyCloud Fulfillment
Facebook Live is another effective sales channel where customers can type a product code during a live session to make a purchase. Tools are available to capture these live orders automatically, and one such tool that integrates with MyCloud is Vrich.
Integration Between Facebook Live and MyCloud Fulfillment
Automatic Order Sync from Facebook Live
When an order is placed through Facebook Live, the information is sent to the intermediary OMS (Vrich). MyCloud then pulls that information to update inventory, initiating the picking, packing, and shipping process. The order status is automatically updated back to Facebook Live, allowing sellers to track their order management progress efficiently.
Creating Bitly Links for Order Management
Customers can use the Bitly Link feature via the MyCloud system. This link includes details like product items, quantities, and payment information. Once sent to the customer via chat, the customer can fill in the information and attach the payment slip. The details are then automatically sent to MyCloud, where the order fulfillment process begins smoothly.
Uploading Order Data via Excel
Customers can summarize their orders using an Excel file and upload it into the MyCloud system. This allows MyCloud to proceed with order management quickly and in an organized manner.
Manual Order Data Entry
For Facebook Live users without system integration, order details can be manually entered into the MyCloud system. This ensures that orders are handled effectively even without automated connectivity.