Manage Instagram Orders with MyCloud Fulfillment
Instagram is a versatile sales channel that offers various selling methods. Most commonly, sellers use the “Link in Bio” technique, posts, or stories to direct customers to other sales platforms like Lazada, Shopee, or other channels. Another popular approach is direct communication through Instagram’s chat feature.
Integration Between Instagram and MyCloud Fulfillment
Automatic Order Sync from Instagram
When an order is placed through Instagram, the information is sent to the intermediary OMS (Vrich). MyCloud then pulls that information to update stock levels, and the process of picking, packing, and shipping begins. The status of the order is also automatically updated back to Instagram, ensuring that the seller is informed about each stage of order processing.
Creating Bitly Links for Order Management
Customers can create and use the Link Bitly feature via the MyCloud system. This link includes product details, quantities, and payment information. Once shared with the customer through chat, the customer can fill in the necessary information and attach the payment slip. The order details are then automatically sent to MyCloud, initiating the order fulfillment process seamlessly.
Uploading Order Data via Excel
Customers can summarize order details in an Excel file and upload it to the MyCloud system, allowing for efficient and systematic order management.
Manual Order Data Entry
For Instagram users without system integration, order details can be entered manually into the MyCloud system, ensuring all orders are managed effectively even without automated processes.