Manage Messenger Orders with MyCloud Fulfillment
Messenger, originally developed from Facebook, is a versatile communication platform allowing users to send text messages, images, files, and even stickers and emoji icons to express emotions. It supports both one-on-one and group chats, and also offers “Secret Conversations” for enhanced privacy, ensuring that only intended participants can see the messages. These secret chats can also be set to self-destruct after a specified time for added privacy.
Integration Between Messenger and MyCloud Fulfillment
Automatic Order Sync from Messenger
When an order is placed via Messenger, the information is sent to the intermediary OMS (Vrich). MyCloud pulls the data to adjust stock levels, then proceeds with the picking, packing, and shipping processes. The order status is updated automatically back to Messenger, allowing the seller to stay informed on the progress of each order.
Creating Bitly Links for Order Management
Customers can create and use the Link Bitly feature via the MyCloud system. This link will specify product details, quantities, and payment information. Once sent to the buyer via chat, the buyer can fill in the required details and attach payment confirmation. The system will then proceed to process the order through MyCloud seamlessly.
Uploading Order Data via Excel
Users can summarize orders in an Excel file and upload it to the MyCloud system for efficient and systematic order management.
Manual Order Data Entry
For Instagram sellers without a system integration, order data can be entered into the MyCloud system manually, step by step.
Automatic Order Sync from Messenger
When an order is placed via Messenger, the information is sent to the intermediary OMS (Vrich). MyCloud pulls the data to adjust stock levels, then proceeds with the picking, packing, and shipping processes. The order status is updated automatically back to Messenger, allowing the seller to stay informed on the progress of each order.
Creating Bitly Links for Order Management
Customers can create and use the Link Bitly feature via the MyCloud system. This link will specify product details, quantities, and payment information. Once sent to the buyer via chat, the buyer can fill in the required details and attach payment confirmation. The system will then proceed to process the order through MyCloud seamlessly.
Uploading Order Data via Excel
Users can summarize orders in an Excel file and upload it to the MyCloud system for efficient and systematic order management.
Manual Order Data Entry
For Messenger users who do not have system integration, order details can be manually entered into the MyCloud system to ensure all orders are managed effectively.
Frequently Asked Questions About Integration Messenger
There are 4 ways to connect: automatic order connection from Messenger, creating a Bitly Link for order management, uploading order data via Excel, and manual order data upload.
When an order comes in through Messenger, the data is sent to the central OMS (Vrich), and MyCloud pulls that data to deduct stock. The order then goes through the pick-pack-ship process, with the order status automatically updated back to Messenger so the store always knows the progress of the order.
It’s a feature customers can use through the MyCloud system — a link that specifies the product list, quantity, and payment details. Once the link is sent to the customer via chat and they fill in the details along with a payment slip, the system sends the data straight to MyCloud to begin order processing immediately.
You can upload order data via an Excel file by summarizing order totals and uploading it to the MyCloud system, or enter order data into the MyCloud system manually, step by step.